Terms of service

1. About us

The YORIKAI online store is operated by HSBE Corp OÜ (“we”, “us”), a private limited company (osaühing) registered in the Estonian Commercial Register under registry code 17625491, with its registered office at Järvevana tee 9, 11314 Tallinn, Estonia. UK address: Burlington Arcade, 51 Piccadilly, London W1J 0QJ, United Kingdom. YORIKAI is a brand of HSBE Corp OÜ. By using this website or placing an order, you agree to these terms.

2. Orders

You must be at least 18 years old to buy knives from us. Your order is confirmed once payment has been accepted, and we send you a confirmation email. We may refuse or cancel an order in the event of an obvious pricing error, suspected fraud or if the product is unavailable; in that case you are refunded in full.

3. Products

We describe our knives as accurately as possible: maker, steel, hardness, dimensions and finish. Natural materials (wood, Damascus patterns) mean each piece may vary slightly, and colours may look different depending on your screen.

4. Prices and payment

Prices are shown in pounds sterling (GBP). The price that applies is the one displayed at checkout when you place your order. Payment is secure and processed by our payment providers.

5. Delivery

Delivery is free in the United Kingdom and takes 4 to 8 days, as set out in our shipping policy.

6. Cancellation and returns

You have 30 days from receipt of your order to return an item, as set out in our returns and refund policy. This period includes your 14-day cancellation right under the Consumer Contracts Regulations 2013. A prepaid return label is included in every parcel. Engraved or personalised items cannot be returned unless faulty.

7. Warranty and statutory rights

Our knives come with a lifetime warranty against manufacturing defects. This is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015.

8. Safe use

Our knives are very sharp professional tools. Keep them out of the reach of children and follow the care instructions supplied. We are not liable for injury or damage caused by misuse.

9. Use of the website

You may not use this website for unlawful purposes, attempt to disrupt it, or copy its content (text, photos, logos) without our permission.

10. Liability

Nothing in these terms limits or excludes our liability where it would be unlawful to do so, or the rights you have under consumer protection law.

11. Personal data

How we process your data is explained in our privacy policy.

12. Governing law and disputes

These terms are governed by Estonian law, without prejudice to the mandatory consumer protection rules of the country where you live. If you have a complaint, please contact us first: we always look for an amicable solution.