Shipping & Returns

Free UK delivery in 4 to 8 days

We deliver to the United Kingdom. Delivery is free on all orders and takes 4 to 8 days from the confirmation of your order, with tracked and insured home delivery (Royal Mail, DPD, DHL or Evri). Free engraving adds 1 extra day before dispatch. You receive a tracking number by email as soon as your order ships.

Free returns within 30 days

  • Return period: 30 days from receipt of your order
  • Cost: free, a prepaid return label is included in every parcel
  • Condition: unused, in original condition and packaging
  • Exception: engraved or personalised knives cannot be returned unless faulty
  • Refund: within 14 days of receiving your return, to your original payment method

To start a return, email contact@yori-kai.com with your order number.

Warranty

Our knives are guaranteed for life against manufacturing defects, in addition to your statutory rights under the Consumer Rights Act 2015.

Full details: shipping policy and returns and refund policy.

A question? Chloé and the team answer 7 days a week, 9am to 6pm (UK time), at contact@yori-kai.com or by live chat.